TERMS & CONDITIONS

Last Updated: 1 January 2025
Contents

01. ACCEPTANCE OF TERMS

By placing an order, submitting an enquiry, or using the website of Shreedev Enterprise ("the Company," "we," "us," or "our"), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms apply to all customers, buyers, dealers, distributors, and website visitors. We reserve the right to amend these Terms at any time. The latest version will always be published on this page.

02. PRODUCTS & SUPPLY

Shreedev Enterprise is a B2B and B2C supplier of industrial and enterprise products including:

  • Industrial machinery, pumps, motors and equipment
  • Electrical cables, panels, switchgear and power systems
  • Hand tools, power tools, fasteners and hardware
  • Personal protective equipment (PPE) and safety products
  • Hydraulic and pneumatic components and assemblies
  • Bulk supply and annual procurement contracts

All products are sourced from verified manufacturers. Product images and specifications on our catalogue are indicative; actual products may vary slightly. We reserve the right to substitute equivalent products where originals are unavailable.

03. QUOTATIONS & PRICING

All quotations issued by Shreedev Enterprise are valid for 7 calendar days unless otherwise stated in writing. Prices are subject to change due to raw material costs, logistics, or supplier changes.

  • GST and applicable taxes will be charged extra unless specifically mentioned as inclusive
  • Bulk discount tiers are available on written request and are subject to minimum order quantities
  • Government and tender quotations require a formal purchase order
  • Currency fluctuations may affect pricing on imported goods

04. ORDERS & PAYMENT

Orders are confirmed upon receipt of a signed Purchase Order and payment of the applicable advance. Standard payment terms are as follows:

  • New customers: 100% advance payment required
  • Existing clients (with credit approval): 50% advance, 50% before dispatch
  • Government / PSU orders: As per approved terms
  • Accepted payment methods: NEFT, RTGS, UPI, IMPS, Cheque (local clearance)

⚠️ Orders will not be dispatched until payment clearance is confirmed. Cheque payments require 2–3 business days for clearance.

05. DELIVERY & SHIPPING

Delivery timelines are estimates and may vary based on product availability, logistics, and location. Shreedev Enterprise is not liable for delays caused by third-party courier services, natural disasters, or government restrictions.

  • Standard delivery: 3–7 business days within Gujarat
  • Pan-India delivery: 5–12 business days depending on pincode
  • Express delivery available at additional freight charges
  • Risk of goods passes to buyer upon handover to logistics partner
  • Freight charges are billed separately unless included in the quotation

06. RETURNS & WARRANTY

Returns are accepted only for manufacturing defects or incorrect supply. All claims must be raised within 7 days of receipt of goods with photographic evidence.

  • Custom-fabricated or made-to-order items are non-returnable
  • Electrical components returned must be unused and in original packaging
  • Warranty terms follow the original manufacturer's warranty policy
  • Shreedev Enterprise will facilitate warranty claims on behalf of clients
  • Goods damaged due to misuse, improper installation, or negligence are not eligible for warranty

07. DEALER / DISTRIBUTOR TERMS

Authorised dealers and distributors are bound by a separate Dealership Agreement in addition to these Terms. Key obligations include:

  • Maintaining minimum stock levels as per the dealership agreement
  • Not re-branding or repackaging products without written consent
  • Restricting sales to the authorised territory unless otherwise agreed
  • Reporting competitor pricing and market intelligence on request

08. INTELLECTUAL PROPERTY

All branding, product catalogues, pricing documents, and website content of Shreedev Enterprise are proprietary and protected under applicable Indian intellectual property law. Unauthorised reproduction or distribution is prohibited.

09. LIMITATION OF LIABILITY

Shreedev Enterprise's maximum liability for any claim shall not exceed the invoice value of the specific goods in question. We are not liable for indirect, consequential, or special damages including loss of production, revenue, or profit arising from product failure or delivery delay.

10. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of India. Any dispute, claim, or difference shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

11. CONTACT INFORMATION

For any questions regarding these Terms, please contact:

  • Email: legal@shreedeventerprises.com
  • Phone: +91 98XXX XXXXX
  • Address: Plot No. 12-B, GIDC Industrial Area, Vatva, Ahmedabad, Gujarat — 382445

You may also use our Contact Page to reach us directly.